DUTY FREE TERMS, CONDITIONS & INSTRUCTIONS
Updated for all purchases after Sept 19 2024
If you are a visitor to French Polynesia you qualify for DUTY FREE STATUS
Please follow the instructions below to receive your VAT / TVA refund.
*Failure to return the included export documents will nullify your duty free status per Government regulations.
We suggest adding an alert to your phone as a reminder
Your purchase included a stamped pre-addressed envelope
containing your official export documents.
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Air Departure :
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Prior to going through customs go to the Customs Office located to the left of the main customs entrance. Please see the map below for location of Customs Office.
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Present your passport, export documents and jewelry purchased.
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Customs will stamp the pink sheet.
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Return the pink sheet stamped by customs in the provided stamped envelope and drop in the yellow mailbox located in front of the custom’s desk.
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Sea Departure (Cruise Ship): Contact your Purser onboard ship.
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Sea departure (Yachts): Contact your Port agent.
IMPORTANT: If you were unable to present the Export Sale Form upon departure, you may have it stamped by the Customs of your country, the French Consulate, or a Public Notary and return by mail to
Anapa Perles BP 790 Uturoa Raiatea French Polynesia 98735.
ALL Export documents must be returned within 6 months to benefit from duty free status. If your Export documents are not returned the VAT /TVA will not be refunded. Please follow these simple steps to insure your duty free status and your refund.
Tout remboursement de la taxe sur la valeur ajoutée (TVA) sera en francs CFP. Veuillez noter que nous ne pouvons être tenus responsables des frais ou différences de taux de change pratiqués par votre banque.
All reimbursements of the value-added tax (VAT) will be paid in Pacific Francs (CFP). Please note that we cannot be held responsible for any fees or exchange rate differences applied by your bank.
